How do I get my tickets?

Online check-in is not available for most flights (unless informed otherwise) and you will need to retrieve your tickets at the check-in desk of the airline directly, 2 hours before the flight. A currently valid ID is required for each passenger.

You will find more information in your confirmation email, sent by CitizenPlane after the booking.

If you have any issue while at the airport, contact us using the form on the upper-right corner and we will get back to you very shortly.

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